![]() ![]() I'm also very confident this is a TB issue in that I continue to receive and send email with this email account using my Gmail application. TB will show it's connected to my provider's (IONOS/1&1) server in the bottom tray sometimes freezing in the process but more often after an interval disconnects without downloading any new mail. Additionally I moved my app via SD Card to a different PC which again made no difference. I also deleted and reentered these settings and also went to far as to download and setup a new TB Portable app on my PC and set it up with my account information all to no avail. The password used to access my email account is valid. I followed the guidance provided in the online Mozilla Support page that pertain to my issue. Thank you AgnesRM for your response! As to the settings I checked. Skaityti atsakymą kartu su kontekstu □ 1 All Replies (8) Regarding portable - I have not used it so I am not sure how it differs from the desktop version. Either way, take a copy of the Thunderbird portable profile containing all those emails before you try anything! Or keep them in the Local Folders area and not on the server. ![]() There is a way to copy messages from TB saved folders to new folders under the IMAP account that should upload the emails to the server if you wanted. If you look at webmail, you'll get an idea how much of that would be available through IMAP. I am really not sure what happens to all the saved emails you have in folders on your portable app. The one exception is anything you put in Local Folders in TB is only on your Thunderbird device and not on the server. You may also need to "subscribe" folders in TB to see sub-folders that exist on the server. Folders are "synced" - changes in either the server (webmail) or TB make the same changes at the other end, deleting from one deletes from both and so on. With IMAP nothing really downloads - the typical setup shows you the headers of emails but goes back to fetch them from the server when you open/view/reply to a message. The basic idea is with POP email exists on the server until you download it, then it exists on your device in Thunderbird, and the server normally keeps a copy for a limited time before deleting it. Does that means POP is no longer an option? I really recommend you read up on the difference between POP and IMAP. Thanks to everyone who contributed to this most frustrating problem's resolution! Full credit to Randy Orrison for the original solution.First I am glad you have a good connection now. Maybe twirling the top-level arrow, next to the account name, is the best option, since presumably it will force all subdirectories to be displayed (I didn't try that). I mention this mostly to assert that the depth of the directory whose "arrow is twirled" seems not to matter, as long as the twirled directory is a parent of the directory that won't appear. The structure was Inbox -> Subdirectory 1 -> Subdirectory 2, where Subdirectory 2 represents the IMAP directory that was just added. It's curious to note that the new IMAP directory in question was "two levels deep", too. As soon as I did that, the new directory appeared! nothing forced the new directory to be displayed - until I twirled-up and twirled-down the little arrow immediately to the left of the Inbox (in the folder pane panel). I had quit and relaunched Thunderbird, double-checked that I had subscribed to the IMAP folder in question, subscribed/unsubscribed, quit and relaunched again. What actually made the difference was collapsing and expanding the tree. I'm amazed that the answer is exactly as Randy Orrison described and Oliver Salzburg confirmed, above, over 3.5 years ago: How can I force Thunderbird to reload IMAP folder structureĮvery time I tried it, I was already subscribed to the new folder. (Somewhat) surprisingly, in 2015, with Thunderbird 38.2.0, forcing Thunderbird to refresh the IMAP folder tree after adding a new directory/folder is still necessary. ![]()
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